For many disabled and low-income people, the internet is a critical utility that remains unaffordable and largely unregulated — It was in March 2020, during the first few weeks of the shut-downs due to the COVID-19 pandemic, that my internet started to constantly crash. My broadband connection, which had always been decent if not top-notch, began to slow to a crawl. This tended to happen during the most inconvenient…